Policies

Payment Terms:

For Scheduling: A VALID credit or debit card IS required to secure your appointment (no CashApp cards). A non-refundable deposit IS required for these services: 8 or more feed-in braids and box braids. Cancellation fees will be charged to the card on file.

If the card you put down does not have sufficient funds when processing no show or cancellation fees, you will no longer be allowed to schedule appointments with me.

For Service Payments: All forms of payments are accepted (CC, cash).

No Shows & Last-Minute Cancellations:

NO SHOWS and LAST-MINUTE CANCELLATIONS will be charged 75% of the total service price. If these fees are not paid, you will be banned from scheduling future appointments. (You must cancel 48 hours before your scheduled appointment to avoid cancellation fee).

Running Late?

Please let me know 30 minutes before your appointment time if you are running late for your appointment. If you are more than 10 minutes late for your service, a $20 dollar late fee will be added to your service total. If you will be 20+ minutes late, your appointment will be cancelled, and you will be charged the cancellation fee.

How To Cancel An Appointment:

From Text Notification: go to the link in the appointment confirmation text that was sent by Hair By Millie and you can manage/cancel your appointment from there.

From Email Notification: go to "TO CHANGE" option in the appointment confirmation email that was sent by Hair By Millie and you can manage/cancel your appointment from there.

Fees: Please read "No Shows and Last-Minute Cancellations" tab above.

COVID-19 SAFETY PROCEDURES
If you are experiencing any of these symptoms, please reschedule your appointment:

• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Muscle or body aches
• Headaches
• Loss of taste or smell
• Sore throat
•Have recently been in contact or exposed to anyone who has tested positive for COVID-19